Provides a high-level and seamless Dubai Health Authority licensing and onboarding service to the nursing, administration and support staff including senior management roles in a timely and efficient manner, in line with the American Hospital Dubai’s organizational strategy, while understanding the value added by the timely processing of clinical licenses where applicable, and onboarding of candidates as required for the success of business.

Responsibilities :

• Provide timely Dubai Health Authority (DHA) licensing solutions for the newly appointed candidates and covers the full spectrum of licensing and onboarding process, and manage internal and external onboarding communications for high volume of nurses and admin and support staff including Senior Management level roles.
• Take ownership for each new licensing process, providing insight on eligibility, timelines to process, update the licensing trackers, while managing the expectations to ensure the organization is updated on joining dates as the process is followed.
• Uploads the Dubai Health Authority applications and follows up with the Dubai Health Authority personnel on a regular basis on the applications submitted.
• Ensures the Prometric test if required is applied for in a timely manner and coordinates with the candidates for the same.
• Ensures seamless communication with relevant DHA authorities – credentialing, dataflow primary source verification, and Prometric examination up to obtaining the license.
• Communicates with selected candidates with details about the company, the policies and requirements prior to their joining as per the Joint Commission International Accreditation’s standards.
• Coordinates with the Employee Health Nurse for the premedical.
• Conducts reference checks and ensures positive feedback is obtained before initiating further formalities.
• Coordinates with Human Resources Government Relations for processing new visas for the selected applicants.
• Liaises with Performance Management Specialist for the Job Description of every selected candidate before sharing with the selected candidates.
• Coordinates with Recruiters and the Human Resources Housing section for allocation of accommodation and arranges travel schedules and flight reservations for international staff.
• Prepares and ensures the files of all new joiners are complete with all relevant documents before handing them in for approval by the Assistant Human Resources Director and exercises confidentiality at all times.
• Welcomes new hires and provides prepared packages, guidelines and onboarding kits for induction as well as hospital tours.
• Ensure pre-joining formalities are done – request medical insurance, prepare ID badges etc
• Schedules and organizes new employee orientation which includes agendas, updated presentations, booking of venue, calendar invites, catering and packages.
• Applies Malpractice Insurance for newly joined medical staff.
• Renews and cancels the Dubai Health Authority license for nurses as and when applicable.
• Ensures systematic data is maintained meeting the Dubai Health Authority and Joint Commission International Accreditation standards
• Prepares and maintains accurate expense report for the corporate credit cards used for the Dubai Health Authority and Dataflow portals.
• Exhibits professional conduct, communication and presentation at all times to continually promote the organization, ensuring candidates are given the best impression of the organization to drive American Hospital Dubai forward as an employer of choice.

Requirements :

• Bachelor’s degree in human resources management or related field.
• Minimum of three (3) years of experience in licensing and onboarding in a private healthcare setting.
• Knowledge of the Dubai Health Authority’s Professional Qualification Requirements (PQR) for Nurses and Allied Health Professionals is essential.
• Knowledge and understanding of medical terminologies would be a definite advantage.
• Skills in computer applications such as Oracle iFusion, and Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook, etc.).
• Ability to speak and write in English fluently.